zightwise

fast insights with a proven BI solution

Zightwise is a plug-and-play solution for improving public transport. It provides teams with immediate access to over 100 KPIs and 30 action-oriented dashboards. After a short onboarding period, Zightwise delivers insights on punctuality, trip cancellations, passenger flows, occupancy, and other key metrics, with the option to tailor the solution to your specific needs.

100+ KPIs & 30+ dashboards

Zightwise is our standard BI solution for improving public transport. All dashboards are built on years of experience and aligned with common challenges in public transport. 

Without lengthy design and development efforts, users gain fast and reliable insights. The dashboards are logically structured and provide immediate visibility that drives understanding and improvement.

straight line to quality dashboards

Zightwise is ideal when:

you want fast insights without a lengthy development process
you want to track the most relevant and well-known KPIs
reliability and robustness matter to you

In these situations, Zightwise provides control and direction without unnecessary complexity.

performance-driven

Zightwise is designed to both monitor and improve public transport. The KPIs and dashboards provide clear insights into performance and help identify trends and problems. They enrich discussions around adjustments and optimization. 

In this way, data becomes a valuable part of evaluation.

plug & play, and modular

Zightwise is built modularly. You start with the KPIs and dashboards (modules) you need and expand as users require more. New modules are often added in response to new questions or data sources. This way, Zightwise grows without losing alignment with user requirements.

passenger module

provides insights into how public transport is used. The dashboards show trends, deviations, and patterns in passenger behavior and help improve service and usage. Key KPIs include:

ridership and revenue
OD relations
trips, journeys and transfers
passenger miles
speed and directness

vehicle module

offers insights into vehicle availability and deployment. The dashboards support operational monitoring, and help planning, execution, and maintenance with KPIs like:

(missed) vehicle trips
vehicle hours
vehicle and seat kilometers
planned versus actual
empty and revenue trips

service module

focuses on the quality of the services provided to passengers. The dashboards make it clear how the service is being delivered and where there is room for significant improvement. Key KPIs include:

punctuality
regularity
excess wait time
dwell time

finance module

combines operational and financial data. The dashboards support management of revenue, costs, and efficiency. This module is used by planning, maintenance, operations, sales, and finance teams. Key KPIs include:

passenger revenue
direct costs
fairbox recovery ratio
efficiency indicators

and fully customizable

Zightwise is modular, but by no means rigid. When the predefined KPIs or dashboards do not perfectly fit your needs, Zightwise can be easily adapted. Examples include:

adding new data sources
adding new KPIs
adding extra dashboards
customizing visuals
extending functionality

"We work with their strong and flexible portal for a decade now. We have connected it to a Power BI setup. It works like a charm!"

Annemarie Zuidberg
CEO, Qbuzz, The Netherlands