zightwise

modular & customizable BI for transit improvement

Zightwise turns complex transit data into actionable insights. It brings together data from multiple sources in a modular cockpit that grows with your organization.

Ready to use from day one and fully customizable over time, it helps transit agencies improve performance without long and expensive implementations.

trusted by big & small

"They have a unique approach to turning data into results in public transport. We are proud that they teach this in our worldwide training program."

Kaan Yildizgoz
Senior Director of Membership, Marketing and Services at UITP.

why zightwise?

100+ ready-to-use KPIs & interactive visuals
45M+ monthly passenger movements processed
100M+ data records analyzed per month
plug & play - fast onboarding with no hidden costs
customizable - get started, then tailor it to your needs

modular BI-solution to unlock your transit data

Choose only the modules that fit your goals and available data (such as AFC, CAD/AVL, and scheduling):

passenger module

Provides insights into how public transport is used. The dashboards show trends, deviations, and patterns in passenger behavior and help improve service and usage. Key KPIs include:

ridership and revenue
OD relations
trips, journeys and transfers
passenger miles
speed and directness

vehicle module

Offers insights into vehicle availability and deployment. The dashboards support operational monitoring, and help planning, execution, and maintenance with KPIs like:

(missed) vehicle trips
vehicle hours
vehicle and seat kilometers
planned versus actual
empty and revenue trips

service module

Focuses on the quality of the services provided to passengers. The dashboards make it clear how the service is being delivered and where there is room for significant improvement. Key KPIs include:

punctuality
regularity
excess wait time
dwell time

finance module

Combines operational and financial data. The dashboards support management of revenue, costs, and efficiency. This module is used by planning, maintenance, operations, sales, and finance teams. Key KPIs include:

passenger revenue
direct costs
fairbox recovery ratio
efficiency indicators

get started, then tailor it to your needs

Zightwise combines the speed of a ready-made solution with the flexibility of a fully customizable platform. Clients can go live quickly using the standard modules and then customize and expand the solution over time.

Because Zightwise is built on an industry-leading business intelligence platform, it can easily be enriched with new data sources, KPIs, dashboards, visualizations, and analytics as business requirements evolve.

general features

all-in-one overview: access all your 100+ KPIs and analytics instantly
data-driven insights: interactive dashboards for real-time monitoring and trends
smart anomaly detection: uncover opportunities and risks automatically
journey & occupancy tracking: trace origin-destination paths and capacity levels
single source of truth: standardized definitions to eliminate data conflicts
scalable & transparent: fully customizable platform with clear pricing and fast ROI

technical features

end-to-end pipeline: ingestion, validation, and modeling of batch & real-time data
extensive integrations: connects SQL, Cloud, APIs, GTFS/SIRI, APC, ERP, and CRM
scalable architecture: consolidate all operational and analytical data sources easily
enterprise security: includes RBAC, Row-Level Security, encryption, and audit logs
single Sign-On (SSO): full Microsoft Entra ID integration for seamless access
BI Compatibility: native, seamless connection with Power BI, Tableau, and more

ready for immediate results from your PT data?

Schedule a free 30-minute strategy session or demo with one of our public transport experts and discover what Zightwise can do for your organization.

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